Terms of Sale

The Remote Doctor is written and sold by Dr Diana Montalvo, trading as Montalvo Studio (“we”, “us”), based in London, UK. You can contact us at diana@montalvostudio.com. Payments are processed by Stripe. Depending on how checkout is set up, your receipt may name a payment provider through which your order is sold.

The Remote Doctor is a digital ebook in PDF format. Join the waitlist by 31 October 2026 to qualify for Early Access. From 1 to 9 November 2026, waitlist members pay £27. From 10 November 2026 the book is on general sale at £37 for everyone. Prices are in pounds sterling and include any applicable tax.

Waitlist sales run from 1 to 9 November 2026 and the general sale opens on 10 November 2026. Your ebook will be sent by email as a PDF as soon as possible after purchase, to the email address you used at checkout. Please add diana@montalvostudio.com to your contacts and check your spam or promotions folder. If you have not received it within 48 hours of your purchase, email us and we will send it directly. If delivery is delayed, we will email you and you may choose a full refund.

Because your ebook is delivered by email shortly after purchase, please read these terms before ordering. If you have ordered in error and have not yet received your ebook, email diana@montalvostudio.com from the address you used to order and we will refund you to your original payment method, usually within 5 to 10 working days.

Once your ebook has been delivered, we cannot offer a refund, because it is digital content that you can download immediately. By placing your order you agree to this. It does not affect your legal rights if the file is faulty or not as described. If that happens, contact us and we will fix it or refund you.

The Remote Doctor is copyright Dr Diana Montalvo. Your purchase gives you a personal licence to read and keep the ebook for your own use. Please do not copy, share, resell or distribute it or any part of it.

The Remote Doctor provides general career information and guidance. They are not legal, immigration, financial, tax or medical advice. Registration, licensing and eligibility rules differ between countries and employers, so please check the requirements that apply to you. Results vary, and we cannot guarantee any job, income or outcome.

We use your name and email address to process your order, deliver your ebook and contact you about it. If you sign up for launch updates, we send them using Mailchimp, and you can unsubscribe at any time using the link in any email. Payments are handled by Stripe and we do not see or store your card details.

We may update these terms from time to time; the terms shown when you order apply to your order. These terms are governed by the laws of England and Wales.